Advantage Rent A Car - Las Vegas, Nevada

Anders E.

My reservation was mistakenly canceled via text message just as I arrived to pick up the car. It was frustrating to learn I had to rebook, but thankfully, I encountered an exceptional employee named Vila. Her care and patience in resolving my situation truly stood out. Thanks to her, I ended up having the best birthday ever—this trip was meant to be a celebration, and Vila made it unforgettable. She was the first gift of the day! Thank you Vila. I think the world will be a better place to live if we could have more people like you🫡🫡🫡💐. I really STRONGLY RECOMMEND ADVANTAGE CAR RENTAL.

Neha R.

They are cheaters and stealers. DONT RENT CAR WITH THEM. They took 500$ as deposit and after returning the car without any issues , the car reciever at agency mentioned we will soon get back our deposit.But to our shock when we got back to home stare, next day we recieve an email mentioning They are charging us for damaged tire change the exact 500$ they had as our deposit. No reply is recieved on my escalation email. Car and tires were in complete good condition when returned. They have just taken our money without our consent. How can you charge a customer for tire change of a rental car!!!!!!!!

Kenny L.

Deceptive, inefficient, overpriced for international travellers.
Definitely NOT recommended
I reserved a Hyundai mid size SUV for 2 days in May. The quoted cost was $128. When I arrived to pickup my car they added an extra $146 for 'compulsory' platinum insurance. They claimed this is because I was on an international drivers licence. I checked the conditions they sent me by email and they only require proof of liability insurance, which I had. I was tired, it was late and I had already waited 20 minutes in the line (of 1 customer). Reluctantly, I took the insurance. They next day, I tried to get my daughter included as a co-driver but gave up after waiting for half an hour in the line (of 2 customers)
BUYER BEWARE. There are cheaper rates available from well-known car rental companies. This company is badly run and forces overpriced insurance on its customers without making this explicit when they send you the hire agreement with your reservation

Erika H.

Don't rent from this company!!!

Pro: car was clean inside ans ran well

Cons: hidden fees when we got there. I used priceline our reservation and thought that was the final price but it's wasn't. When we picked up the car I was told we had to have other insurance on top of the one I already bought. Drop off was a nightmare. Our flight was at 6am so we had to drop the car off at 330am and it was closed but there was no drop box in front of the building and so we followed the signs which were written on there windows to that drop off rentals were in the back of the building so we followed the arrows to a sketchy house in the back with a drop box and parked the car in front of the drop box...we tried calling all of the numbers given to make sure this was correct but since it was after hours we couldn't get ahold of anyone so we left the car and put the keys in the drop box...come to find out later that day we were charged $350 for a missing key because we put the key in the wrong drop box.... when we called and talked to someone they said there was nothing they could do because they couldn't get in that drop box.... so we had to pay th fee... we will never rent from them again.

Crystal L.

DO NOT let this rental car branch tell you that it is mandatory to purchase their insurance. We've rented with this company many times and have never been forced to purchase coverage when we have our own coverage. The branch manager or so she said....middle aged women with black hair, that there was nothing she could do. Her customer service was abhorrent and non existent. Blatantly rude and not willing to have a discussion or make any concessions or call anyone else that may be able to help. She even refused to provide her manager's name which is not necessary as that's easy to find out. Anyone that refuses to provide their manager's name is clearly in the wrong or it wouldn't be a big deal. Further confirmed by her staff apologizing for her attitude and they hear it all the time. Very unfortunate for Advantage to have someone like that.

Kim V.

Waited in line for quite a while but Vila made it a pleasant experience. I wanted a bigger car and she was very professional and took great care of me. Great customer service. Returning the car was also a super fast process. No issues here. I would recommend this car rental.

WRF

This place deserves no stars. Worst car rental experience that ive ever had in 20 years. I gave them my policy # for my car insurance, Progressive, and I showed them my policy. Then they forced me to call my car insurance on speaker phone and ask my car insurance company if they covered rental cars. Then asked if they covered "loss of use". The insurance lady said she never asked that before and didn't know the answer. I got so angry I canceled the reservation. I seen no one else being asked these ridiculous questions. I was very offended. They forced me to show them my utility bill matching it to my Driver license, $750 deductible, and 150 miles per day when Expedia said unlimited miles. Never again!

Miles N.

Want to rent a vehicle at a great price? Here's the place. Located next to the Rent-A-Car Center in Las Vegas.